ActiveBatch
® job scheduling supports over 30 different
alerts and alert objects that are used to notify users and operations staff that
a specified condition as occurred within a workflow. Jobs and Plans can have multiple
alerts associated it with so that notification can be directed to the most appropriate
resource(s) for resolution. Each alert is deliverable using 12 different delivery
methods that include email, writing to the event log, JMS and Microsoft Message
Queues, text supported cell phones, Twitter, SNMP, Office Communicator and more.
As an example alerts can be sent via e-mail to individual users or distribution
lists and messages can contain attachments. Customizable alerts allow an organization
to create complex work flows and provide communication between the workflow and
its operator based on a particular event occurring. Alerts can contain a custom
message and subject (where applicable) that can provide information about the job
and information presented via an ActiveBatch variable.
ActiveBatch supports the ability to trigger other jobs or workflows based on one
of the alert conditions. This approach has been proven to reduce error rates by
allowing business processes to take different branches based on the conditions raised.
ActiveBatch can contain multiple alerts within an ActiveBatch Alert Object. The
Alert Object can then be associated with jobs or job plans so that multiple alerts
are delivered from the job, to the object, and then distributed to the various alerts
contained within the object. Alert objects within ActiveBatch make it easier for
an organization to maintain and manage alerts by making one simple change to the
object affecting the jobs associated with it.
The ActiveBatch Alert View provides an interactive screen where alerts can be viewed
and ownership taken by the operational staff to close the event.
A powerful alerting system is an integral part of an automation and is critical
for operational success. The ability to resolve erroneous situations promptly will
improve service levels and yield a positive return on investment.
